COURSE

Stakeholder Interviews and Surveys in the Nonprofit Sector

Learn how to gather useful donor feedback.


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Wondering how to gather donor feedback?

Charities often gather strategic project feedback from stakeholders. Through this course, charity leaders gain confidence in and understanding of the process of conducting interviews and surveys, following the example of a feasibility study.

Course curriculum

    1. Welcome to Growth & Co.

    2. Course objectives

    3. Feasibility Study Stakeholder Interview Email Invitation Template

    4. Campaign Feasibility Study Questions Template

    5. Course notes

    6. Course navigation

    7. Entrance survey

    1. What is a stakeholder

    2. Purpose of engagement

    3. Feedback methods

    4. Check your knowledge

    1. Determining outcome, method, and participants

    2. Preparing the invitation

    3. Building and conducting surveys

    4. Conducting interviews

    5. Compiling feedback

    6. Preparing for interviews

    7. Check your knowledge

    1. Review course objectives

    2. Exit survey

About this course

  • $199.00
  • 20 lessons
  • 1.5 hours of video content

Start learning more about your donors

Enroll in the course

Frequently Asked Questions

  • My donors have never been surveyed before. What if they don’t like it?

    Research has shown that gathering donor feedback, if it’s actually acted upon, can actually increase a donor's commitment to an organization.

  • Our organization won’t be able to interview donors in person. Does that mean we shouldn’t do interviews?

    No. Interviews do not need to be in person. They can take place over a video conferencing platform.

"“When it was time to take Canadian Centre for Home Education’s fundraising to the next level, Larissa was able to effectively understand our culture, team and community and take us where we needed to go.”

- Paul Faris, Past President, Canadian Centre for Home Education

Looking for something more robust?

Fundraising Foundations provides new fundraisers with a broad understanding of the nonprofit sector, fundraising basics, the importance of a case for support, and what common fundraising strategies are and why they're important. This course can be completed in 6 hours.

This is great for someone who wants to understand what different components of a fundraising program are and why they’re important!
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